Galaxy S24 Ultra - Tried to create AI generative background but the phone tells me minors are not allowed to use the service!

[Andrewultra]

I have tried to create an AI generative background but the phone tells me minors are not allowed to use the service. How can I get this sorted? It's a long time since I was a minor!

[Ak3]

Maybe you need to change your D.O.B on your samsung account

[mo214]

Same even though my D.O.B is like 1998

[Andrewultra]

I'm the same, 1987

[IceMountain]

Same issue and its really annoying

[Andrewultra]

I have tried three different agents who suggested soft reset, setting reset and change wall paper. So frustrating

[mo214]

It's annoying that a 1200gbp phone cannot work properly from the start

[mo214]

Every time I try to generate a wallpaper, it says minors are not able to use this service, even though the date of birth is set to 1998 on my Samsung account.

[Reylob]

That the AI in the phone. It took a look at you and you look too young to be a grow up. 😁

[Andrewultra]

They grey hairs in my beard would give it away lol