Galaxy s24 ultra no Bluetooth sound

[JQ88]

Just updated the Verizon ota update. And multiple times today my Bluetooth audio stops working. And during these times I can't even select the media output, there's no option for it. So I have no sound coming from the phone at all unless I disable the Bluetooth antenna. How can I get help with this?

[BandOfBrothers]

Hello @JQ88 and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

As you mentioned that you use " Verizon " may I suggest that you submit a post in your own regions section of the Samsung Community Forum 👍 

In regards to what you can perform in the way if troubleshooting at home you could try clearing the phone's System Partition Section.

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Samsung Help Links 

https://www.samsung.com/uk/support/mobile-devices/how-to-fix-bluetooth-connection-problems-with-your... 

https://www.samsung.com/us/support/troubleshooting/Bluetooth Issues.  

You can send feedback via your Samsung Members App too. 

If i can be of any further help please don't hesitate to ask  😎 

[luci666]

I've got the Ultra S24 256G and after the last UI update the connection with the car via Bluetooth is so annoying, it keep jumping in the audio like a lag/buffering issue or something, basically it just bounces the audio for split seconds forward which is of course super noticeable when listening to anything. what is that about?? how can I fix it?

Steps that have already been taken:

1. restart all devices (phone/car)

2. disconnect-reconnect (erase connection + reconnect)

3. complete factory reset (elaboration below)

I already contacted the manufacture since I checked my car with a different device and everything was fine. meaning - it's this device without question. 

I got a brand new device replacement. on the first day everything was fine, after the first night when the device had the latest software update - IT HAPPENED AGAIN, meaning - it's definitely something to do with the latest update (ONE UI VERSION 6.1).

so... what do i do now??

PROBLEM WITH:

BLUETOOTH CONNECTIVITY TO CAR (Toyota Camry Hybrid 2013)

SOFTWARE UPDATE VERSION: 6.1, ANDROID 14, S928USQS3AXI1 / S928UYN3AXI1 / S928USQSAXI1 

(security patch level Oct 1 2024)