in data 05-07-2024 03:52 PM
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Hello,
I am posting after seeing several posts recently on the same topic. I have an issue with my phone not fast charging anymore. Happened in and around the 1st July (ui6.1 and latest security patch on the 1st July).
I have samsung original cable and plug. Plus additional Samsung plug and charger cables.
At first I thought the issue was with the cables etc.. I have also had the moisture in the port warning. I have not had any obvious exposure to water / moisture so again followed the instructions to clear debris and allow to dry out.
Still the issue persists. Charging time is approx 2hr 50 mins rather than the before <60 mins.
I am having the same issue with a work phone. Again have tried a combination or plugs and leads and that is showing 7hrs plus for full charge. That phone is a Samsung Galaxy A14.
Has anyone been able to identify what the issue may be in any of the posts recently by those users experiencing similar problems.
Thanks
in data 05-07-2024 05:03 PM
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Please do run the phone's Diagnostic Tool in the Samsung Members App @Eivissa to see if that highlights anything.
And check the charging port for debris etc.
And try >
Usb reset.
Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device.
If necessary a Samsung Service Centre can assess your phone.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
in data 05-07-2024 05:07 PM
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in data 06-07-2024 11:08 AM
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I started having a similar problem on my S24 recently. Tried most of the suggestions on this forum
Diagnostic doesnt show any issues either.
in data 08-07-2024 07:37 PM
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Just to add to this - no solution has been found. Phone charge performance still slow, issues with trying to charge with the phone turned off as it gives me a moisture detection warning too.
in data 08-07-2024 08:03 PM
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in data 08-07-2024 08:05 PM
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in data 08-07-2024 08:08 PM
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Then please do let a Samsung Service Centre have hands on @Eivissa
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
in data 08-07-2024 08:10 PM
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