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Facing issues with S24 ultra

(Topic created on: 13-02-2024 09:38 PM)
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I have this problem too (1)

Hemanth321
Explorer
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Hi, I recently purchased samsung s24 Ultra with a lot of excitement and built a trust with samsung that will give a great device to the consumers, I pre ordered with a 1Tb variant I received it on Feb 4 in the UK.

The pictures outcome is too noisy, and it feels like I brought a small range mobile phone instead of samsung Flagship.

The phone is having a lot of bugs:

1. Touch unresponsive, I feel multiple times I need to click for small text.

2. Heating up quickly near the side of the camera even when I am using social media applications.

3. Battery drains rapidly. I believe screen on time is less than expected compared to the previous generation model

4. In the evenings, when I watch screen with the minimum brightness, the text looks more washed away, not sharp at all, that causes eye fatigue and severe headache. Recently, I tested with the eye doctor nothing wrong with my eyes. I am using other phones. I never felt as how bad I am feeling.

Is any anyone facing similar issues, I have 4 days left for my return, please if an give me your inputs on this.
55 REPLIES 55
Pashark
First Poster
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I think I have a problem with the internal display connector cause sometimes touch simply stop working and from time to time also display won't turn on. To fix I have to push a little in the bottom zone from above the glass. I did a wipe and it works a little better, but still facing this issue. 

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jimmyjet
First Poster
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Anyone know how to turn off the unbelievably annoying female voice who says every single letter I type?
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The_Tushh
First Poster
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1. Camera issue wait for Software Update

2. Battery drain issue it will resolve after 1 week since your battery is learning your usage pattern

3. Heating near camera that will also resolve when battery complete the usage pattern.

 

Try to charge your s24 ultra with samsung charger.

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Mansour
Journeyman
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I exactly have same issues,  most annoying display hurts my eyes!!! Especially in low lights. I think it's because of new armor display! I was so excited about antireflective, I loved that, but they reported that it's not the problem, because s23 and plus models that have not the coat, but have same issues!

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Mansour
Journeyman
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I am much more comfortable with my old phone , note 10 plus , it's much sharper!!!! 

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Mansour
Journeyman
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I have same problem ,,, camera is not as good as i expected!! Most annoying is that it's not natural! You can not turn off intelligent optimization!!! It's oversaturated and hazzy!

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Hemanth321
Explorer
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It has been approximately 20 days since I began using this mobile device. Today, I received a software update and am pleased about it. Samsung has addressed an issue with the display colors, but the grainy text in the evenings remains a significant problem that strains the eyes.

Furthermore, I have noticed a rapid discharge of the battery.

It is unclear whether this issue affects only the 1TB variant or other models as well.

Several users of the 1TB variant have reported experiencing battery drain.

Despite the recent update, there has been no noticeable improvement in the camera's performance in low-light conditions. Noise and text are still evident in images, particularly when using the 10x zoom.
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jlaw1801
First Poster
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I'm having issues with calls? Caller can't hear me and I can't hear them. Only working on what's app
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sam12341234
First Poster
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Anyone having problems with the galaxy s24 ultra with wifi. Mine keeps disconnecting and then reconnecting
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thejacobsons3
Student
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the touch sensitivity on my phone is absolutely horrible! Even with a stylus . It did take me a couple of days after I started using to realize that the mag holder I had on the back did indeed affect the screen but I haven't been using it and still having issues.  I also use the Spegin EZ glass protector and touch sensitivity is set high. It's very frustrating and I really kind of miss my 22 Ultra. There are several other little things that pop up from time to time it should probably start writing him down because it's a pretty long list. I have been a Samsung Galaxy user since it came out and never had any problems. This on the other hand has left a bad taste in my mouth.

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