Facing issues with S24 ultra

[Hemanth321]

Hi, I recently purchased samsung s24 Ultra with a lot of excitement and built a trust with samsung that will give a great device to the consumers, I pre ordered with a 1Tb variant I received it on Feb 4 in the UK.

The pictures outcome is too noisy, and it feels like I brought a small range mobile phone instead of samsung Flagship.

The phone is having a lot of bugs:

1. Touch unresponsive, I feel multiple times I need to click for small text.

2. Heating up quickly near the side of the camera even when I am using social media applications.

3. Battery drains rapidly. I believe screen on time is less than expected compared to the previous generation model

4. In the evenings, when I watch screen with the minimum brightness, the text looks more washed away, not sharp at all, that causes eye fatigue and severe headache. Recently, I tested with the eye doctor nothing wrong with my eyes. I am using other phones. I never felt as how bad I am feeling.

Is any anyone facing similar issues, I have 4 days left for my return, please if an give me your inputs on this.

[KezzaCope]

I have similar issues, phone gets very hot. 9 hour charge and still only at 63%. Sent back for replacement, received another and still having same issues

[chrismattamy]

I see a lot of posts regarding similar issues, and they all seem to have the 1tb, I have the 512 version, and it's brilliant, great battery, the screen is great all in all so much better than my old s21 and better than my wife's s23+. the extra 512 of memory shouldn't make any difference, but then again, who knows what other changes might have been made?

[-Robot-]

I havent experience any of these issue either, I am quite a heavy user and see battery usage about the same as S23U or maybe slightly better even

[Nina319]

I have the same issue with texts.... it doesn't look sharp enough and my eyes hurt after some time! I really hope this gets fixed because I don't want to return it 😭

[Hemanth321]

Hopefully, it'll be fixed after a few updates! 🤞🤞 I have a bit of hope for the next week's update. #fingerscrossed #softwareupdate

[Jwoody1]

I've non of those problems, I have hot-spot on for 12 hours at work each night that I run my laptop on and whereas my iPhone 15 pro max would heat up to the point I had to take the case off I leave the case on the S24 ultra and it never gets warm let alone hot. Regards sharpness I favour battery over screen so I have the lowest quality screen resolution and also 60hz refresh rate and everything is clear. Battery is better than my iPhone and that was a monster. No problems with touch whereas the iPhone often wouldn't even let me answer a phone call no matter how often I swiped the screen. Sounds like you got a lemon - have to tried *settings, device care, diagnostics* and gone through each and every test to see if everything is working as it should? Failing that either take to a Samsung store for them to check it or send back to Samsung for a new phone if that's an option. 

[gowrav]

Even I am facing same issue

[studog]

My s24 ultra screen colors looked washed out especially the red colour

[Savf5]

Screen looks dull n washed out on my s24 ultra.. even the navigation button I feel like it's happening like iPhone.. even battery drained more quickly then my s23 ultra🤦..

I'm a Samsung customer since S9 was launched.. had really high hopes and was really excited about getting my S24 ultra.. but now I feel like it was not worth spending money on S24ultra .. ..
Really disappointed.. hope this issue gets fixed through software update or something 🙄

[Hemanth321]

Yeah, what you said is totally true. I have no idea when Samsung is going to fix these issues. There's another really annoying problem where the text disappears when I'm watching social media on a white background.