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Dual Sims Always On

(Topic created on: 28-07-2025 05:19 AM)
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PARTICIPANTOBSE
Explorer
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I am facing an issue with the dual SIM function, which is not working. I would appreciate any advice or solutions you could provide to help resolve this problem. Thank you. 

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6 REPLIES 6
arianwen27
Samsung Members Star ★
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Have you entered the phone numbers correctly?

It might also be because you have your hot-spot on
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PARTICIPANTOBSE
Explorer
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I entered the numbers accurately, yet I still couldn't connect even after turning off the hotspot. It’s clear that there’s an underlying issue that needs to be addressed.
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arianwen27
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It's probably just something that needs to be setup or changed. I wouldn't instantly think there was a problem with the phone itself.

My Source for that is it's worked on my s22 and my s25u. And no one has mentioned an issue like that before. So it's not a widespread common thing. If I saw people mentioning it daily, then it'd probs by a software issue with the device itself
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Tourbillon De La Vie
Samsung Members Star ★★
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In what format did you enter the numbers. Are you able to receive calls and texts on both sims
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Easty
Big Cheese
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Make sure you have signal on both sims
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Easty
Big Cheese
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Won't set up otherwise
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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