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Dissapointed by S24U

(Topic created on: 30-01-2024 08:08 PM)
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JohnDoeandMore
Pioneer
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Dissapointed. This is the conclusion regarding the S24U. I am not gonna talk about features, battery, AI, because it doesn't matter. I want to talk about the operating noises coming from the processor as well as from one of the sensors near the front video camera.
Unfortunately, when I put my ear to the phone, I notice these noises, weak in intensity, one permanent (of the processor) and one that appears when the screen is on (the sensor). You will say that you do not hear them, or that they are irrelevant. For me, however, they are not, because it creates a state of discomfort for me. So, until Samsung decides to choose silent components, I am forced to stay with the old s22u.

29 REPLIES 29
oneian11
Student
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This is the way. 

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Juli3n
Big Cheese
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Indeed, there's no moving parts inside (except that OIS mentioned above which can rattle when the camera is not in use, but only if you shake your phone around) so any buzzing sound is not normal for sure. Is it loud enough to be picked up by a microphone?
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Juli3n
Big Cheese
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I have spoken.
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Juli3n
Big Cheese
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I tried on my S24U, can't hear anything. A buzzing sound is not something I would expect to be normal though.
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-Robot-
Samsung Members Star ★
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Is this a wind up? Noise from the processor?no moving parts in the processor

Sorry to inform you but this is not possible
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JohnDoeandMore
Pioneer
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I belive tou are right. I tried to start the camera and listen the noise. It changes when the camera is on. Thank you!

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JohnDoeandMore
Pioneer
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The noise from the processor is like a coil noise or a whining noise, difficult to explain. It is very very fade, but is there. Maybe is something produces by another part but is coming from that area.

Encōde
Pioneer
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I have *exactly* the same problem. A strange sound like buzzing / coil whine from the top speaker (above the selfie camera), VERY noticeable during calls. I have reported it and waiting for a answer from Samsung support, to see if it's a driver / software issue, or the phone needs replacement.

ZeDme
First Poster
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Feel for u

Kozxai
Apprentice
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My S24+ is doing the exact same thing in the exact same areas. As long as the screen is on this is occurring. Someone also suggested turning the camera on while my ear was up to it and the noise really kicked up.

My hearing is too sensitive, this is driving me nuts.

I have coverage on it but I'm almost positive they're going to say they can't duplicate the issue. 

This is in addition to the ring tone volume constantly resetting to nearly silent, I keep missing calls.

I'm really disappointed, such a short time into having this device but it's far too late to do anything. 

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