18-03-2024 07:13 AM
Samsung will release an update to address the the Zoom differences on photos on S24 Ultra.
It's only if you play around with some precise settings will the camera capture photos that are a bit too dark. This happens when you lock the auto exposure between 1.6-1.9x and 4.6-9.9x zoom in the camera app and take a photo. This results in a much darker photo being captured.
Samsung has confirmed that a fix for this issue is under development and that a software update will be released to address it. Users are advised to update their device to the latest firmware when it becomes available.
https://www.sammobile.com/news/software-update-to-fix-galaxy-s24-ultra-dark-photo-camera-issue/
15-04-2024 08:17 AM
I want a 24 mp mode in auto
06-06-2024 07:42 AM
It has been 3 months since this thread and problem is still not fixed after all software updates.
Samsung should focus on fixing issue then launching new device every 6 months.
Camera quality on s24 ultra is much worse compared to fold 4 and S21.
Can you please provide some timeline or please recall this phone and replace it with something better.
26-07-2024 07:34 PM
I'm waiting for Samsung to address camera problems that have been lasted here. I went through the Ultras since the S21, S22 and S23. I miss my S23 Ultra since trading it into Samsung and getting the S24 Ultra.