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Camera issue

(Topic created on: 03-03-2024 08:01 PM)
858 Views

I have this problem too

Jbizzle
Explorer
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Hi can anyone tell me if they have this issue with the s24 ultra video capability. I've slowed it down to show the problem. 
Jbizzle-video-1709493614403
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1x
    • Chapters
    • descriptions off, selected
    • captions off, selected
    • default, selected
    (view in My Videos)


    Jbeaty
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    9 REPLIES 9
    BandOfBrothers
    MegaStar
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    We'll need to wait until a Team Member looks at your uploaded video to play @Jbizzle 

    In the meantime can you explain as best as possible what's happening  🤔 

    If i can be of any further help please don't hesitate to ask  😎 


    Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

    The advice I offer is my own and does not represent Samsung’s position.
    I'm here to help. " This is the way. "

    0 Likes
    Jbizzle
    Explorer
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    When recording and sometimes when not recording the phone image goes wavy/wobble all over the screen then stops.
    Jbeaty
    BandOfBrothers
    MegaStar
    Options

    Does this happen all the time @Jbizzle ?

    Do you change up any of the settings or just start recording  ?

    Are you on the latest updates that have been released. 


    Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

    The advice I offer is my own and does not represent Samsung’s position.
    I'm here to help. " This is the way. "

    0 Likes
    Jbizzle
    Explorer
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    Yes I've got the latest update yesterday. It's not constant during filming just now and again. I think when video stability is off but not 100% sure.
    Jbeaty
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    BandOfBrothers
    MegaStar
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    Have you may I also enquire sent feedback to Samsung via your Samsung Members App @Jbizzle 


    Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

    The advice I offer is my own and does not represent Samsung’s position.
    I'm here to help. " This is the way. "

    0 Likes
    Jbizzle
    Explorer
    Options
    I've sent an error request when other camera issue plus this one.
    Jbeaty
    0 Likes
    BandOfBrothers
    MegaStar
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    @Jbizzle definitely recommended to do so. 

    The more owners that send back feedback the better. 


    Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

    The advice I offer is my own and does not represent Samsung’s position.
    I'm here to help. " This is the way. "

    0 Likes
    Jbizzle
    Explorer
    Options
    Ok. Just annoying when the phone cost so much and so much hype. I want my s22 ultra back 😫
    Jbeaty
    0 Likes
    Jbizzle
    Explorer
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    Y can I still see my video?
    Jbeaty
    0 Likes