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Camera issue

(Topic created on: 03-03-2024 07:31 PM)
864 Views

I have this problem too

Jbizzle
Explorer
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Hi can anyone tell me if they have this issue with the s24 ultra video capability. I've slowed it down to show the problem. 
Jbizzle-video-1709493614403
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      Jbeaty
      0 Likes
      9 REPLIES 9
      BandOfBrothers
      MegaStar
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      We'll need to wait until a Team Member looks at your uploaded video to play @Jbizzle 

      In the meantime can you explain as best as possible what's happening  🤔 

      If i can be of any further help please don't hesitate to ask  😎 


      Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

      The advice I offer is my own and does not represent Samsung’s position.
      I'm here to help. " This is the way. "

      0 Likes
      Jbizzle
      Explorer
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      When recording and sometimes when not recording the phone image goes wavy/wobble all over the screen then stops.
      Jbeaty
      BandOfBrothers
      MegaStar
      Options

      Does this happen all the time @Jbizzle ?

      Do you change up any of the settings or just start recording  ?

      Are you on the latest updates that have been released. 


      Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

      The advice I offer is my own and does not represent Samsung’s position.
      I'm here to help. " This is the way. "

      0 Likes
      Jbizzle
      Explorer
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      Yes I've got the latest update yesterday. It's not constant during filming just now and again. I think when video stability is off but not 100% sure.
      Jbeaty
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      BandOfBrothers
      MegaStar
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      Have you may I also enquire sent feedback to Samsung via your Samsung Members App @Jbizzle 


      Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

      The advice I offer is my own and does not represent Samsung’s position.
      I'm here to help. " This is the way. "

      0 Likes
      Jbizzle
      Explorer
      Options
      I've sent an error request when other camera issue plus this one.
      Jbeaty
      0 Likes
      BandOfBrothers
      MegaStar
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      @Jbizzle definitely recommended to do so. 

      The more owners that send back feedback the better. 


      Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

      The advice I offer is my own and does not represent Samsung’s position.
      I'm here to help. " This is the way. "

      0 Likes
      Jbizzle
      Explorer
      Options
      Ok. Just annoying when the phone cost so much and so much hype. I want my s22 ultra back 😫
      Jbeaty
      0 Likes
      Jbizzle
      Explorer
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      Y can I still see my video?
      Jbeaty
      0 Likes