Camera Glitches

[Lillimcc03]

Hi everyone!

I just received my Samsung S24+ yesterday but I've noticed that when I use the front facing camera it appears to be glitching out when it captures a person's face or possibly just glitching out in general. This happens on both the normal front facing camera and when I am in Snapchat as well. Does anyone know what way to sort this or has anyone had any of these issues? 

Thank you,

Lillian

[BandOfBrothers]

I'm nor experiencing this issue @Lillimcc03 

Do try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

And in Settings,  apps, camera Clear the apps cache. 

Rjere js a diagnostic test tool found in your Samsung Members App. 

[etherdust]

I've also been experiencing this issue, clearing cache partition does not fix. Really annoying especially when taking videos with front facing camera if something goes over my face it looks like there's a face filter that moves and distorts the face. Still prevalent in safe mode. Resetting nothing helps. Still noticeable in all other apps that have cameras like Instagram & tiktok. Everything is up to date on my phone.

All my filters , auto HDR and picture softening are off. Intelligent optimisation is minimum. This seems to be a recent issue. Like within the last month for me.

[Lillimcc03]

Yeah it's only the front facing one that has the issue as the back one works perfectly. Don't really know what to do in this situation.

[etherdust]

I sent off an error report today with a video of the issue if I hear anything helpful back I'll let you know.

[Lillimcc03]

Amazing! Thank you very much, hopefully they can get it sorted.

[JeGarza559]

 Idk what everyone is dealing with . But mine is doing this , to where it has a vibration in my camera. And it just started happening too. I got this phone in may2024.

[Lillimcc03]

Sorry for only seeing this now! All though I don't really know why that's happening, which seems worse than the front facing camera issue. I hope you were able to get onto Samsung support about it!!