ADAPTIVE COLOUR TONE FEATURE - THE S24 Series WASHED SCREEN EXPLANATION

[GoanGeek]

Hi Lovely People. 

You might want to grab a coffee.

A Few Thoughts about the new Samsung Screen and the new features it comes with.

Dynamic AMOLED 2X: This latest iteration of Samsung's AMOLED display technology delivers exceptional brightness, colour accuracy, and power efficiency. It can reach a peak brightness of 2,600 nits, significantly higher than the S23 Ultra's 1,750 nits, making it viewable even in bright sunlight. Additionally, it boasts a 100% Mobile Colour Volume in the DCI-P3 colour range, ensuring vibrant and realistic colours across the entire brightness spectrum.

The Adaptive Colour

Tone: Your Personal Display Chameleon

The Samsung Galaxy S24 Ultra's new "Adaptive Colour Tone" feature takes display customization to a whole new level. Here's how it works and its benefits:

Think of it like sunglasses for your phone: Instead of manually adjusting brightness and colour temperature, this feature automatically adapts the display based on your environment.

Imagine this: You're reading an eBook in a dimly lit room. The display automatically warms up, reducing harsh blues and creating a more comfortable reading experience. Step outside into the bright sun, and the display instantly cools down and brightens up, making everything easy to see.

How does it work? It uses sensors to detect the ambient light around you and then adjusts the colour temperature and white balance accordingly. So, no more fiddling with settings – your phone adjusts automatically!

Benefits:

• Reduced eye strain: Warmer tones in low light are easier on your eyes, especially at night.
• Improved readability: Cooler tones in bright light make text and images sharper and easier to see.
• More natural viewing experience: The display feels more natural and less jarring when it adapts to your surroundings.
• Convenience: No more manually adjusting display settings – it just works!

Is it for everyone? Some users prefer complete control over their display settings. While Adaptive Colour Tone offers a convenient solution, you can always turn it off and adjust things yourself if you prefer.

Overall, Adaptive Colour Tone is a smart and convenient feature that improves your viewing experience by automatically adjusting the display to your environment.

Q1: What is ‘Adaptive colour tone’ feature?

A1: The Adaptive colour tone feature is a colour optimization function available in the Galaxy S24 series. It adjusts the colour and white balance of the device screen based on the ambient brightness, providing more natural colours suited for different environments or lighting conditions.
 To enable the feature:
① Settings > Display > Adaptive colour tone
② Quick panel > Brightness bar > More options > Adaptive colour tone

Q2: How does the Adaptive colour tone function work?A2: The Adaptive colour tone function works by adjusting the colour and white balance according to various ambient brightness changes based on the brightness and light source. However, in low brightness conditions or strong light sources, such as outdoors, the Adaptive colour tone values prior to specific environmental conditions are applied instead.

Q3: What is the difference between ‘Adaptive colour tone’ feature and the ‘Eye comfort shield’ function?
A3: ‘Eye comfort shield’ is a function that automatically adjusts the colour temperature of the device screen over time according to lighting.
Meanwhile, the ‘Adaptive colour tone’ function adjusts the colour to an optimized one according to ambient environment such as brightness and light source.

Q4: How do both ‘Adaptive colour tone’ and ‘Eye comfort shield’ function work together?
A4: When both functions are turned on, the colour of ‘Eye comfort shield’ is applied first, and then the ‘Adaptive colour tone’ function optimizes the colour that doesn't interfere with sleep.

Q5: The display colour tone looks awkward after turning on the ‘Adaptive colour tone’ function. / Blue tone seems prominent.
A5: After enabling the ‘Adaptive colour tone’ function, you may notice some changes in the colours displayed on the screen that can be seen more intensified and prominent particularly as a blue tone. This can be attributed to the adjustment in white colour temperature. As a result, other colours in complementary relationship may appear slightly darker or different than usual. This is because of an optical illusion created by contrast and should not cause any concern.

PERSONAL THOUGHTS AND SUMMARY:

1. Having had the S9+ > S21 Ultra > S24 Ultra I have seen Samsung slowing transitioning away from Vivid and contrasty look (both in camera and screen) due to the endless complaints from consumers. It has been a love and hate relationship with some loving it and some don't.

2. Having received my S24 ultra I too initially saw the difference but quickly got used to it. The only thing it effects is the home screen icons which look a bit pale. It doesn't seem to affect your photos or videos etc.

3. The most complaint feature that VIVID vs NATURAL doesn't do anything is both correct and wrong in the sense for me it just switches the screen from between cool for vivid and warm for natural. Yes, it doesn't work the way it used to before and it could be intentional on the part of Samsung.  Read above post again.

4. There is also another feature under EYE COMFORT called ENHANCED COMFORT which when turned ON will lighten your fonts and make them less contrasty.

5. All in all, I feel Samsung has adopted a NATURAL Look and Feel with the S24 series and the VIVID was probably not an option they thought people would want as much and probably with the new screen tech and high brightness and HDR and stuff it may not be feasible. 

6. At this point in time there are rumours that Samsung is listening to Consumers so do send FEEDBACK.

SOLUTIONS TO TRY ( Either one or a combination of the below)

1. Turn OFF EYE COMFORT

2. Turn OFF ENHANCED COMFORT if EYE COMFORT is ON

3. Someone suggested wipe caching the accessibilities settings (will come back on this one if I find it)

4. If it's really bad try a phone Wipe Cache and Repair Apps when in same Menu

5. Try Factory Resetting your Phone. (Wouldn't really recommend this as it won't really make much difference due to explained fact above. It might make a slight difference but not much)

FINAL THOUGHTS

I would say enjoy the phone as it's not really a deal breaker for a lot of people specially those coming from the s23 series (I have spoken to a few, and some didn't even notice)

There is a possibility Samsung might release some update for the VIVID and NATURAL Toggle or Just remove it to avoid confusion.

Comments and further discussions are Welcome. (Do post which phone you are coming from and what is washed out for you e.g.: icons, pictures, videos etc.)

Thanks for Reading if you made it this far. 

[Members_cL6otUC]

Thanks for your post 

I am not sure how your comments are really helping here 

People do know their phone so well and try to start playing with people inteliegnce is truly a very bad strategy by Samsung. They got this wrong and they know it too, now they are making excuses to avoid solution. 

There is absolutely no way this was intentional, this is a big fault and it is a deal breaker for me and manu thusands others too. 

To say this is only affecting home screen is completely a untrue comments. This display fault affecting both the images and photo you take as well as when watching videos all pale and washed out colours, truly a joke to be honest. 

I am not sure how you come up with these stories and comments here but I am sorry your statements are not accurate at all. 

I am a samsung owner for over 12 years never changed to anything else, so facinated about the amazing technologies samsung introduced every time, but this time I am so so disappointed. My phone goes back next week under my 14 days cooling off period and I strongly advice everyone to do the same unless samsung comes up with an update by this weekend.

The last chance for them

I will not go back to samsung again I am sorry but so put off by this huge mess. 

You can't manipulate people believe to think differently because this rather stupid colour is into my face every single day and I hate it. Believe me 

Samsung can go and check my purchase to see I am a geniune customer and I am actually expecting a compensation for my time being wasted. 

When watching any videos or looking at any images they are totally affected because I compared it to my amazing NOTE 9.

All other functions on S24 ultra are amazing but for me display is a deal breaker and will go back..

Samsung : last chance to sort out your update in few days, people will not touch this phone for all the good reasons.

This is my take

Good luck all

[Members_cL6otUC]

I want to understand also if this issue for every single s24 ultra or just those in UK?

If samsung saying this changes was intended then every single phone they produced globally should have the exact issue, if they don't that mean this was massive bad fault and they are now trying to cover it up.

Can someone please tell me why we still have no official reply from Samsung? 

Let me remind you what samsung support team say means absolutly nothing, this reply needs to come from Samsung office. 

Come on samsung sort this mess out

So unhappy with my display and love everything else but that doesn't make me to keep the phone 

I wouldn't 

The display have a serious fault with colour depth issue vivid vs natural should make a difference and if someone tell you it shouldn't then they honestly have different motives here

This needs a serious correction SOON

[GoanGeek]

This is more of an exynos vs snapdragon issue.

Some people are not happy and some are OK with it.

There is a lot of stuff going on with the Display.

Is the ViViD vs Natural mode working as intended?
NO . And most people who are upset are those who have been using the Vivid mode. Those who were using Natural anyways don't seem phased with it.
Apparently Samsung started this trend with the fold 4.

There are other things going on. With the screen as well.

At the end of the day. It's your money , your phone and your call.

I do agree Samsung should have put out some official statement.

For context. I have had the S21 ultra on Vivid.

[mrk36]

You're wondering if this is only an issue for the UK... Well come over to us. community.samsung.com where we've got over 200 pages of people talking about the drab display

[mrk36]

https://us.community.samsung.com/t5/Galaxy-S24/S24-colors-washed-out-and-AOD-missing-options/td-p/27...