Solved: Accessing websites

Ginsing64 · ‎08-11-2024

Hi gang

I'm having problems accessing some websites from my phone. Nothing mucky, my phone is not allowing me to access through links once searched. It's probably a setting I need to deactivate, but I'm unsure as to which. It's doing my head in. If someone could help I would very much appreciate it. Thanks in advance I have included some screenshots as well.

Reylob · ‎09-11-2024

Try rebooting the phone in safe mode.

https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

Does it happen on both mobile data and wifi? Does it happen when you are connecting to any WiFi network?

It has all the signs of an ad blocker or some settings with the phone, the router or the Internet provider.

I think it is very difficult that the provider is blocking access to ads sites, but if you try connecting using mobile data and have wifi turn off, will test your network as the provider, then turn off data mobile and enable wifi. Of course you could try connecting to a different WiFi network as well. You could also try you WiFi with a different device.

The router might have some setting to block those sites. Connecting to other WiFi network, mobile data should rule that out.

Technology enthusiast, but not related to any technological company.

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lminvti · ‎08-11-2024

Hi there 👋, you can try using different web browsers, also if you using chrome turn on always used secure connections" in Chrome: In Chrome, you can turn on "Always use secure connections" so that Chrome will ask you before you use an unsecured connection. also you can clear web browsers app cache.

Ginsing64 · ‎08-11-2024

I'll give that a go I'm nearly positive it set to that, but thanks. I'll let you know

PaulM1 · ‎08-11-2024

Hi, @Ginsing64. Which mobile browser did you use when you encountered this message?

Click here to see 'How to send a private message on the Samsung Community'

Ginsing64 · ‎08-11-2024

Well I was on duck duck go. But changed to chrome. Now searching on the Samsung browser which seems to work

Ginsing64 · ‎08-11-2024

Can't see the the setting are causing a problem to be honest

lminvti · ‎08-11-2024

Try using different web browsers like mentioned in my previous comment 😊

Reylob · ‎08-11-2024

Hi @Ginsing64

That looks like your duck duck go browser has some ad blocker and it is stopping the traffic to google add services.

It could also be that it is requiring a secure connection but some where in the chain there is a link to http instead of https.

Something that you could try is typing https://www.google.co.uk or https://duckduckgo.com/ on the address bar instead of using the automatic search.

Technology enthusiast, but not related to any technological company.

Ginsing64 · ‎08-11-2024

I thought it may have been the duck duck go do I deleted it and it was still the same. Very frustrating.

Tourbillon De La Vie · ‎08-11-2024

Are you using vpn? And some adblocker software too?

Accessing websites

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