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Your device doesn't meet security requirements

(Topic created on: 19-12-2023 08:52 PM)
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SuperMancunian
Apprentice
Options
I had a software update today and now getting the below message when trying to use contactless. I am not part of the beta programme and have not rooted the phone for anything else. Anyone know how to resolve or do I wait for it to solve itself?

Your device doesn't meet security
requirements
You can't pay contactless with this device. It may
be rooted or running uncertified software. Contact
your device manufacturer or visit Google Wallet
Help for more info.
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6 REPLIES 6
Piper123
Samsung Members Star ★
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Hey there

We have seen this before.

Please go to the Google Wallet App and clear cache.

Then restart your device.

Please update this thread as to whether this has resolved it.
S24 Ultra
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SuperMancunian
Apprentice
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Thanks... Just tried that. Still not working
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Piper123
Samsung Members Star ★
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From a previous thread by another user:

I had the same issue on my A54 after the update from beta to stable version. After clearing the data and cache from the wallet app, it was still showing as not meeting security requirements, but sorted itself out the day after and have no issues now using Google pay contactless.
S24 Ultra
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SuperMancunian
Apprentice
Options
Thanks... I'll wait for a few days
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SuperMancunian
Apprentice
Options
It has just now resolved itself... approx 24hrs later
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Giovanni913
Apprentice
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I had security issues with anything related to audio or video files when connected to WiFi, when on cellular networks there were no issues.  I found out later sometimes I couldn't even search for anything that had an audio or video file in the results.  I installed my VPN on the phone and all my problems disappeared.

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