Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

WiFi calling and 4G disaper

(Topic created on: 04-08-2023 12:14 PM)
983 Views
Adamksc
Troubleshooter
Options
Hello
On my phone wifi calling and 4G calling disaper, my network is O2, I check my account in O2 and I have WiFi calling enabled but is not showing in my phone, I also try trick with switch off phone without dim card
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
0 Likes

1 Solution


Accepted Solutions
Solution
Adamksc
Troubleshooter
Options
Ok sorted, I switched my phone of and put simp card to slot 2 and switch on again phone and now wifi calling come back to setting
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX

View solution in context

8 REPLIES 8
-Robot-
Samsung Members Star ★
Options
Speak to you Network provider and have them resend Config
BandOfBrothers
Samsung Members Star ★★
Options

Double check on your o2 app to see if those settings are available @Adamksc 

And look at > https://www.samsung.com/uk/support/mobile-devices/how-to-activate-wifi-calling-on-a-galaxy-smartphon... 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

AndrewL
Moderator
Moderator
Options

@Adamksc: Is the option no longer showing for you in the Phone app > 3 dots > Settings > Wi-Fi Calling?

0 Likes
Adamksc
Troubleshooter
Options
Unfortunately no, yesterday the option was still able, wakeup today morning and disaper, now I'm on the chat with my network prowider maybe need restart option on my account
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
0 Likes
Adamksc
Troubleshooter
Options
My o2 app showing I have active wifi calling and 4G
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
0 Likes
Solution
Adamksc
Troubleshooter
Options
Ok sorted, I switched my phone of and put simp card to slot 2 and switch on again phone and now wifi calling come back to setting
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
adamlee
Big Cheese
Options
I'm experiencing same on Vodafone. No VOLTE toggle and WiFi calling notification. Previous network EE had both WiFi calling icon and 4g calling icon. Screenshot_20230804_142249_Samsung Members.jpg
0 Likes
adamlee
Big Cheese
Options
I'll have to try this. 👌