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Weird camera and files app permission issue

(Topic created on: 31-07-2023 10:22 AM)
11181 Views
roastedwookie
Voyager
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Hi,

I've seen a problem with two apps now, not working despite permissions were granted.

Issue 1: Facebook app, when trying to reply to a post, I pick the Camera icon and then click the View All Media option. I am getting a permission prompt to go to Settings and enable Camera Roll, but the app already has photos access and camera access. There is no camera roll named permission in Android 13 for Facebook.

SmartSelect_20230731_121525_Facebook.jpg

Screenshot_20230731_121515_Facebook.jpg

Issue 2: Crypto.com app, when trying to send a file to the builtin customer support chat, I am getting permission error for files, but the app does not have such permission listed in its settings.

Screenshot for the facebook issue are attached.

Any idea what is going on? Are we having an OS issue, app issue or I am missing something?

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11 REPLIES 11
Karen6407
First Poster
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I have this problem also, it is very annoying. 

Has there been a fix?

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mykohsu
Apprentice
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