Unable to update with data

[lewlew1981]

Samsung s23. New 6 update avaliable but can't do it using data. I've unlimited data.Why? Keeps saying connect WiFi 

[Rikujin]

 Settings/connections/data ussage/allowed networks for Apps.

Then make shure only that mobile data, or both are selected on Google play store pr Samsung Store.

[Rikujin]

Also make sure if you're updating on Play store that you've selected on network preferences over any network, or ask me everytime

 

[keith30]

Best to use WiFi it's quite a large update as well 3GB at least.

[BandOfBrothers]

@lewlew1981 I think this has something to do with your phone's current software to help stop heavy usage of a person's mobile data allowance or its your network when it comes to a software update. 

I had the same experience last year and then it unexpectedly changed to allow updates both on Wi-Fi and Mobile Data. 

It's never been clearly worked out why this occurs. 

[lewlew1981]

Thanks it's all sorted now. Used WiFi

[BandOfBrothers]

Fantastic @lewlew1981