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Unable to access my secure folder after update

(Topic created on: 3 weeks ago)
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Keving6
Apprentice
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After updating october seventh, my phone requires my main phone screen to have a lock on it or else I can't put a code in for my secure folder. If I put a main screen phone code in then I can access my folders type in your password page.If I don't have a phone lock on my phone I can't access the page to put in a password for my secure folder.

It was never like this before the update.I could have separate passcodes for my phone and for my secure folder. Please put it back to the way it was

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3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★★
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It is by design
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Keving6
Apprentice
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Why would they do that by design.

The original way is better 

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Kj13
First Poster
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This is happening to me too. I have a pin on my phone but it will not allow me to open my secure folder. And yes before anyone asks it's definitely the right pass code. I cleared the cache and data. NOTHING WORKS

So am I never supposed to access what I put in that folder again? What the hell do I do?

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