06-10-2023 11:40 AM
06-10-2023 11:56 AM - last edited 06-10-2023 12:50 PM
For starters, and not to be snarky, you'll receive better responses at the Spotify community.
Just now I enabled the shuffle function (the overlapping right facing arrows) and the app responded accordingly.
Instead of wasting a lot of time with this, I'd simply either uninstall the app and reinstall it or go to Settings / Apps / Spotify and Force stop or Storage - Delete cache.
If you still have this issue the Spotify community would be the place to ask.
Edit - this added ... From Google -
06-10-2023 12:41 PM
06-10-2023 03:12 PM
I edited my previous post and you may not have seen that additional information.