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Somethings broken

(Topic created on: 15-03-2024 03:06 PM)
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bruunduun
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I have tried contacting samsung support months ago and they are not getting back to me after trying to follow up multiple times so I'll ask here.

Around 6 months ago my phone removed itself from bixby, wallet and find my. I was able to get back bixby and find my but wallet does not allow me to (picture below). I used to be unable to go onto my Samsung account settings in the settings app but I removed all updates and reinstalled them so it now allows me to view my account but some settings in the menu say "processing failed" (picture below). Every now and again bixby and find my will reset for no reason. 

I'm just gettings really annoyed with the whole thing at this point and am getting no support. Anyone know what could be causing this or how to fix it?

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6 REPLIES 6
TechZilla
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It sounds like you might need to clear cache partition and if that doesn't work a factory reset?
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bruunduun
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Wiping cache partion doesn't work and a factory reset is ideally my last approach because that'd be so much effort to Redo everything. And if it doesn't fix the issue samsung pass doesn't work so all my passwords wouldn't be there to quick sign into everything so I'd be so annoyed haha
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keith30
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Nothing much you can do then if your not willing to do a factory reset.
Tourbillon De La Vie
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Only Samsung wallet not working? Google one works? If yes just enjoy using it

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BandOfBrothers
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Can you see if Google Wallet works @bruunduun 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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bruunduun
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It does work
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