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S23 Ultra Mobile Network Not Available

(Topic created on: 15-03-2024 04:32 PM)
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Fadi14
First Poster
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So about less than two months ago after system update, my SIM card stopped working randomly, Can't recieve or make calls, But i can get 4G network and connect to the internet without any problem. tried multiple solutions but nothing.

So i switched SIM from Slot 1 to Slot 2 and worked fine for like 2 weeks then same problem happened again. No calls out or in, but the internet works fine and the phone recognize the sim card.

Finally, i switched it to Esim, and guess what it worked fine for a couple of hours and then same problem happened. I cant make any phone calls i get not registered to network but the 4g network works just fine.

Please know that i tried : reseting network, manually/automatically choosing my network, cleaning sim, switching phone off on.

 

 

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9 REPLIES 9
Tourbillon De La Vie
Samsung Members Star ★
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Is the phone meant to be used for your region 

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Fadi14
First Poster
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Yes I think so, i bought the phone from UAE and using it currently in Tunisia. 

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Tourbillon De La Vie
Samsung Members Star ★
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Are there any prompts or messages when you insert a sim? Asking for codes etc 

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Yes Yes all good
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Yes Yes
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TheDenny
Voyager
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I too have network issues with IDMOBILE. Before I was with Three and thought it would be just as good as its used the same network but too struggles indoors for calls and Internet. Outside can be a hassle too, having to turn mobile on airplane mode on and off to make phone calls
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Lisa0904
Apprentice
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I also have the same problem with my 23 ultra, it had been working fine until a month ago, tried everything recommended but there's no permanent fix. So frustrated, the phone is basically useless at this point 

unopposed
Student
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So true, the phone s24 ultra seems useless though being (Ai )and what-not features it is useless. I think I will stick to iphone.
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unopposed
Student
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Well, I just got my sorted. I called my sim service provider to replace the new sim with the same number works fantastically well .
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