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Ads popu up and kids mode issue

(Topic created on: Tuesday)
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AHUB
Apprentice
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Hi every one 

I have noticed that my mobile pops up ads no matter what even in kids mode. I noted this happening when my kids use kids mode, especially somehow they install apps via kids mode. This happens because Samsung galaxy store ads those application and kids can use it, I have noted 18+ solitaire being installed via kids mode as well. 

My questions 
1. How to disable installing apps via kids mode from galaxy store 
2. How to report those apps, which force ads, these apps can not be reported as galaxy store says we have to purchase! The apps to report "can not report app which has not been purchased. 

Please guide 
4 REPLIES 4
AHUB
Apprentice
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One of the applicant screenshot is attached 1750799663156.jpg
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arianwen27
Black Belt 
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If ads are showing with the app not running, it means the app has permissions it shouldn't have. Remove it's ability to "display over other apps" and it will only show ads when the game is running. I'm assuming this is what you're experiencing.

If issue is the ads showing when playing the game, maybe consider setting up a dns adblocking system on your phone

You can try to report it but in the end it can only do that because you gave it permission to
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AHUB
Apprentice
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Display over other apps permissions was not found. Problem solved on uninstall. The issue here is Samsung kids app allowing this these apps to be installed.
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arianwen27
Black Belt 
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The app is marked as 12+, samsung can't manually check every single app. They go off the rating the app creator says. If they say the wrong age, then people can report it.

I also just checked myself and the app cannot display ads when not running, it doesn't use the display over other apps permission. I guess I misunderstood what you said involving ads
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