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Shared photo album

(Topic created on: 30-06-2023 07:53 AM)
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jen_f16
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I have the S23 ultra, my husband the S22 ultra.

I created a shared photo album in the gallery app so we could share photos of our new daughter.

I want to move these photos and put them on my laptop but am having problems.

On my phone, if I select all in the shared album and select download it doesn't download them all.

If I plug my phone into my laptop I can't see the shared album.

Does anyone have any suggestions? The whole point of the shared album was so we both had all photos of our daughter. Need to move them from a shared album to my laptop as shared album is full and we can then start a new one.
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7 REPLIES 7
nowdeleted
Big Cheese
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Have you a Google account ?? If so Google pictures will save you from moving pictures as everything will be moved automatically.
All will be available to view and download or to move into another folder.
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Lelon
Explorer
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Have you Tried samsung smart share???
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jen_f16
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How do I get this or how does it work?
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Lelon
Explorer
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Download the app on the app store it should already be on your phone I use this to transfer files seemlessly
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jen_f16
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I already have the photos on my phone, they are in a shared album. I just need to get the shared album from my phone to my laptop
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jen_f16
First Poster
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This doesn't back up shared albums, or isn't doing currently and I can't see a setting to change
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NaiNai1202
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Did you manage to find a solution for this?
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