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Original topic:

Samsung S23 Ultra suddenly switched off and does not switch on anymore

(Topic created on: 03-12-2023 05:53 PM)
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Aurimas3
First Poster
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Hi ! My new Samsung S23 Ultra suddenly switched-off (battery level was about 50 percent) and does not switch on anymore. When I try to charge, the screen is black, no effect. No shocks, no mechanical damage, no problems before. Any advise ? Thanks. Aurimas

2 REPLIES 2
Ventor
Samsung Members Star ★★
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@Aurimas3 ,buenas tardes,me temo de que tendras que acudir a SAT Samsung ,para que lo revisen.Saldo.

https://www.samsung.com/es/support/service-centre/






"The quieter you become-the more you are able to hear..."


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redsunset2022
Voyager
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Hello.
It might be similar to what my S23Ultra did overnight yesterday. It went from about 60% to zero while I was asleep. I left it to charge for a while and it was then ok. It looked like it was because some applications were not behaving well. Since then it has been fine.
Maybe if you leave your phone to charge longer it might then be able to turn on. I hope your phone starts working.