03-03-2023 01:26 PM in
03-03-2023 03:17 PM in
Hi @Ealan ,
so sorry to hear that you are experiencing this on your new phone. Have you tried this? With the front camera activated, tap the magic wand symbol in the top right corner, and check Filters, My Filters and Face to see if you're able to apply or remove any filters that improve the quality of your selfies. You can also try tapping the cog symbol in the top right, and disabling Selfie Colour Tone, if applicable.
09-06-2023 10:16 AM in
Seems there is a general problem with color red - it's seen so strong by the camera that it cannot catch the details of the red items - even on the front cameras, and the problem is on all cameras, so it seems to be the software, not the actual cameras.
How can we place a complaint about this to get a firmware correction?
a week ago
Seeing as this is a software issue that has not been solved (currently November 2023) can we have a link or something to request an update on the front-facing camera software? It defaults to low light, and as it does so makes reds insanely vibrant. As someone with Rosacia the selfie-mode is virtually unusable unless in high noon daylight, which is unacceptable for $1400.
34 minutes ago