I'm sorry you experienced this, of course it can happen to anyone, but when you receive an unusual or suspicious email from a "bank", don't respond to it, but call the bank and check if the email is fake or real.
I totally understand. The app itself that they told you to install is fake. They probably got you to download it from the Internet, which made you think it's genuine.
No I didn't download anything they just sent me the one time passcode which I did give it to them and then they obviously installed themselves because of the acces to my phone. And then I checked my email and it did say I've installed the Apple pay which I didn't so they did it
Oh ok. When you usually get a message about a one-time passcode, it always mentions that you should never share the code with anyone. Not even your bank. If anyone asks you for a one-time passcode, then it will always be a scammer. Never give it out to anyone as that's how they accessed your bank account.
Actually it did say do not share the code if you didn't call us but because it was coming from my bank messages I thought it's genuine that's why I give them the Bloody Code
