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S23U bug after August Update

(Topic created on: 31-08-2023 06:41 AM)
1910 Views
DinoDigit
Pioneer
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Many people have this issue after the August update in S23ULTRA.So try it yourself: start the 200 lens go to the camera assistant and close the option adaptive pixel. Return to the 200 lens and suddenly everything is dark and also the exposure on the screen doesn't work... If not then you are from the lucky ones!(and yes we clear cache and storages from both applications , uninstall it and install it again,same thing)

23 REPLIES 23
Glenntech
Samsung Members Star ★★
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Tried it a couple of times and mine seems to be fine
Might be something that is fixed in the next update
Can only suggest providing feedback in the support section on the Members App
The more that do, the better information they will have to remedy it
GoanGeek
Samsung Members Star ★
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Sometimes it helps to do a wipe cache and or repair apps in the same menu after an update if things look a little pear shaped .
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
Corduroysack
Journeyman
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Mine is doing exactly as you've described, black screen after turning off adaptive pixel
DinoDigit
Pioneer
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Unfortunately and to many other people...

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davepb
Pathfinder
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Mine does this too. Hadn't noticed until you posted this.
I'm using the S23 Ultra.
Corduroysack
Journeyman
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I've sent a error report 👍🏻
DinoDigit
Pioneer
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This is because i am the one who find this bug and if you also go to Reddit it's me that i am telling to the others trying to find how many People have this issue. My statistics till now says that every ten people the six of them have this issue.

davepb
Pathfinder
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Thanks. I have sent an error report to Samsung. Hopefully everyone will send a report and they will fix it.
DinoDigit
Pioneer
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You did the right thing. I also wrote critic under the camera assistant app in Galaxy store... I comment it in Reddit and I also find some people there being surprised that they have the same issue,, also in myphone.gr(greek forum)

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