s23 ultra smartview not detecting LG tv

[Unfadingprawn]

i cannot get my s23 ultra to screen share with my tv ( LG OLED65E9PLA) using the phone's smartview utility. i have had several Samsung phones in the past all connect fine and my old s20 ultra still does. My new s23 is on the same wifi, but it doesn't find any divides to connect to when i hit smartview. i have tried turning both off and in again as suggested but to no avail. any suggesting most welcome

[AntS]

Hi @Unfadingprawn ,

Sounds like a similar thing to what @London2tim is experiencing with theirs (https://eu.community.samsung.com/t5/galaxy-s23-series/smart-view/m-p/6911580 ) and that @Easty  suddenly starting encountering with their Fold4 and TabS7+ a few days ago (https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/smart-view-issues/m-p/6911583 ).

I came across this post in my search for others having the same issue, but unsure if it'll help: https://eu.community.samsung.com/t5/mobile-apps-services/smart-view-no-longer-works/m-p/6553554 

Which Smart View version number is on your devices (the ones that work and one that doesn't; and what mobile network are you with? (I'm wondering if there's something else in common that you all have here.)

[V6villan]

Hi I'm having same issue with my S23 Ultra and my LG TV a UH668V. My old S21 Ultra used to work fine

I'm a bit scared to try anymore. As my elderly neighbour has just rang my wife. She's sat in her house watching her LG TV and it came up on her screen that my phone was trying to connect to her to TV 🤣

We're not even attached to her house .

[Easty]

Vodaphone , virgin wifi

[V6villan]

Got mine working my tv was making a wired connection to my network .Switched it over to WiFi on the same network as the s23 Ultra is connected to ,and its working

[Easty]

Version 8.2.20.12

[Anonymous User]

You can use LG PLUS APP

[Unfadingprawn]

thanks so much for responding @AntS
the smartview version in my new phone is 8.2.20.7
on my old note 20 ultra it is version 8.2.19.29
I'm with vodafone and wifi is sky

[Yuri 0086]

i have the same issue with an LG OLEDCX55.

other Phones and my laptop working very well. only my new GS23 Ultra are unable to connect with my LG TV... 

The fail happens with SmartView and with Dex too.

[JRG117]

Having a similar issue with my S23 Ultra and LG C1 - S21 Ultra worked perfectly. I can't detect my TV through Smartview or Cast via the LG app. Very frustrating