09-05-2023 10:36 AM in
09-05-2023 12:25 PM in
Is there any software updates pending for the phone @JohnPearce
May I assune the phone wasn't like this out of the box ?
Try Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
And also > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
If necessary as a last resort back up and Factory Reset.
There us an avenue to send any crash logs etc and feedback via your Samsung Members app.
A Samsung Service Centre can assess your phone too.
Would you let us know how you get on.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "