Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S23 ultra repaired

(Topic created on: 23-05-2023 10:09 PM)
17100 Views
AFS-Reviews
Voyager
Options
My s23 ultra today is acting up and having weird behaviour and issues my phone keeps crashing and playing audio weirdly from time to time in worse case scenarios the phone would restart without warning after a crash, this s23 ultra is brand new and the phone keeps playing my music with 0 apps open.




Someone sent a way to fix it and now the s23 ultra is working as normal.


The s23 ultra is a great phone and all these issues were most likely caused by mistakes.

1 Solution


Accepted Solutions
Solution
JAMES4578
Samsung Members Star ★★
Options

To clear the cache partition follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


View solution in context

7 REPLIES 7
-Robot-
Samsung Members Star ★
Options
I have none of the issues your experiencing, and my Norton 360 works fine

Try clear partition cache and see if they helps, what have you installed recently, this maybe causing you issues.

I have had my S23 Ultra since launch
AFS-Reviews
Voyager
Options
Can you explain how to clear partition cache please if you dont mind. Thank you
0 Likes
Solution
JAMES4578
Samsung Members Star ★★
Options

To clear the cache partition follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


RXM
Troubleshooter
Options
I've never seen step 4 happen?
0 Likes
JAMES4578
Samsung Members Star ★★
Options
As long as the Recovery Menu appears.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
rosemay
Explorer
Options
I have battery drain very fast after the last update
AFS-Reviews
Voyager
Options
Slightly bizarre. What model is your phone and how long have you had it. I might be able to help you. If you need a fair amount of assistance, send me a direct message about this.
0 Likes