Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S-23 ultra battery draining and overheating

(Topic created on: 4 weeks ago)
241 Views
muhurie
Apprentice
Options
I have had my S23 Ultra for one year, and I don't understand why my battery is draining and overheating significantly. It doesn't even last four hours. I only use it for normal purposes. I have never downloaded a video game since purchasing it, and I am very frustrated as I paid over £1300. I need help.
0 Likes
7 REPLIES 7
xSteveuk
Mastermind
Options
Hi
Is your phone updating or app updating or an app running in the background that may be draining The battery
0 Likes
keith30
Legend
Options
It's a known issue but as normal Samsung hasn't acknowledged the problem instead advising people sending in a log report from the members app until more people complain then Samsung may finally look into the problem and issue a fix.
Rajsahab
Troubleshooter
Options
Have you got one UI7 update yet?hopefully that will solve the issue.
0 Likes
muhurie
Apprentice
Options
I haven't got it yet, and tried to update it, but there are no options. Hopefully, it will appear and solve the issue. Thank you for the info, tho.
0 Likes
Joeeye
Legend
Options
Do you have any screenshots to share of your apps battery use. It may help to narrow down some of your problems you're facing.
0 Likes
khan69999
First Poster
Options
My s23 ultra drains like hell. The major battery eater is the "contacts storage" app. It keeps running in the background since the time I unplug from charger. Tried every method on the internet and performed 2 factory resets. Still dint find a fix.
0 Likes
Joeeye
Legend
Options
Does sound like a terrible crippling bug. I hope Samsung properly investigate the issue and rectify it for you.
0 Likes