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S23 Ultra pre-order deals

(Topic created on: 08-02-2023 03:00 PM)
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Xaliim
First Poster
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I have pre-orderered my S23 Ultra, but don't know how to use any of the benefits that come with it. The benefits such as the discounts on other Galaxy devices and the free 6 months for Disney+. How can I claim these benefits. I might have made things harder for myself by ordering my phone as a guest on the Samsung website instead of doing it while logged in on my Samsung account. Or should I have claimed it then and there when I was ordering it?

Thanks.
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7 REPLIES 7
Rajsahab
Troubleshooter
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Same mistake I done, i can't see my order details in account. I was thinking to contact samsung customer support team, hope they will be able to help regarding this matter
Fiona26
Samsung Members Star ★
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To get the discount, I'm sure you had to purchase items together at the same time. The Disney+ you can claim through boost.
5ayf
Voyager
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That's correct, you should have bought the accessories together with the phone to get 10% off the whole order. Also, if you had ordered a case, you'd have gotten 30% off the case. Disney+ you claim separately at any time.
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Snapper99
Voyager
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Link to the shop via the email, that should then bring your order details, or browse to the samsung shop and without logging in go to the right hand side, find the drop down with 'orders' in it, follow that link and enter your order number and post code in the boxes when prompted and it will take you to your order details.
Current Phone S24 Ultra (1TB)
Previous phones S21 Ultra, S22 Ultra, S23 Ultra.
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Snapper99
Voyager
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Once there confirm you can cancel...

Then, open new page in the browser, Open Samsung Members, log in, go to shop, buy Another Phone, this time add the case etc to the order (you may even find they are now offering the phone itself at a much cheaper price than it was on day one) DONT FORGET TO MAKE SURE YOUR LOGGED IN AT POINT OF SALE
Complete sale etc then once the email confirmation is thru go to the still open page and cancel the first order.... Refund goes back on card.
Current Phone S24 Ultra (1TB)
Previous phones S21 Ultra, S22 Ultra, S23 Ultra.
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SmallFish
Helping Hand
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The parcel box contains a QR code for 15% off Watch and Buds.... But it doesn't work and takes you to their shop where you're expected to enter a discount code you don't have... Doh!
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Trisbo
First Poster
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how are we claiming disney Plus?
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