@craigo123
With promotional items there is a time frame to claim any applicable offer.
Samsung also sometimes run offers where they add the item at the time of the sale. For example I got the jbl Bluetooth Speaker but that was only if ordered through Samsung directly.
You could try > Samsung Promotional Team
Call us at 0330 054 5562
https://20203.samsungpromotions.claims/gaming/en-GB/support/contact
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
