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Original topic:

S23 Ultra crushing after ui 6.0

(Topic created on: 08-12-2023 04:46 AM)
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Renars
Voyager
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Hi all. 
After new software updates my S23 Ultra constantly crushing, doesn't matter what up I open its kick me out after 3-5 sec. Does anyone else have the same? Maybe I have to change settings somewhere? Any advice please. Thank u.
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5 REPLIES 5
Zer06ravity
First Poster
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Gala.6.0 and higher factory and bohoanyand restored Order
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Renars
Voyager
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What language is that?
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BandOfBrothers
Samsung Members Star ★★
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@Renars 

That's not good 😐 

First try this troubleshooting step >

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

If that does not help then please try 

> Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If the issue stops then an app or theme etc is clashing. 

If it continues then as a last resort back up and factory reset. 

That's the final step and If things are still not working as they should then send any error logs and feedback to Samsung via your Samsung Members App. 

They may need to assess the phone at a Samsung Service Centre. 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Renars
Voyager
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I did safe mode now and so far looks good. We will see later on. Thank u
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SandyCX
Apprentice
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I have similar problem, no data access