10-04-2024 04:50 PM
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Just had automatic update onto 6.1 and my phone is dead. Completely non responsive!
ive tried shutting down, on and off, safe mode, NOTHING WORKS!!!
im FUMING. I have no phone!
what can I do? This is unacceptable!!!
10-04-2024 05:34 PM
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Sadly a small number of users have reported similar issues on here and as yet Samsung haven't acknowledged or released a fix.
You may need to contact Customer Support to see if they can log it. I suspect there may be a fix on the next release but this hasn't been confirmed.
My device is an S25 Ultra.
10-04-2024 05:47 PM
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Thank you.
unfortunately, I now have no phone and this is unacceptable.
terrible of Samsung! 🥴👎🏻👎🏻👎🏻
10-04-2024 05:59 PM
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Have a look here, note the bit about Google Discover. May or may not help.
https://www.sammobile.com/news/samsung-offers-temporary-fix-galaxy-s23-touchscreen-issue-one-ui-6-1/
10-04-2024 10:39 PM
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I had the same issue. I had to flash my phone and re-install 6.0
phone works great now
11-04-2024 09:43 AM
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11-04-2024 01:07 PM
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I don’t know how to do it.
11-04-2024 01:41 PM
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When I get off work I'll share the link to the article I used. It wasn't really hard at all.
12-04-2024 12:54 PM
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Ah thank you. Please!
02-05-2024 10:39 AM
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