11-03-2024 12:50 PM
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11-03-2024 12:52 PM
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@Tone-M If the diagnostics has come back saying this needs action, this most likely will need inspecting by an engineer.
If you are based in the UK, you can arrange this via our Customer Services via Facebook, Twitter, or Instagram, they are open 9am to 9pm Monday to Sunday, or alternatively via 0333 000 0333, they are open 8am to 8pm Monday to Friday, then 9am to 6pm Saturday and Sunday. You can view all options to contact us via this link: https://www.samsung.com/uk/support/contact/. Alternatively, you can arrange it via this link: https://www.samsung.com/uk/support/repair/
If you are based outside of the UK, please contact a colleague in your area via this link: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/
11-03-2024 12:59 PM
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Will have a look when I get home
11-03-2024 05:16 PM
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13-03-2024 02:55 PM
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@Tone-M , Maintenance Mode might be a workable alternative to a full reset in your instance. Check it out here: https://www.samsung.com/uk/support/maintenance-mode/ and https://www.samsung.com/uk/support/mobile-devices/what-is-maintenance-mode-and-how-to-use-it-on-your... for more info to see if it's for you.
13-03-2024 05:46 PM
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17-03-2024 01:23 PM
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17-03-2024 02:03 PM
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