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S23 battery drain following One UI 7 update

(Topic created on: 06-05-2025 01:26 PM)
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jamesefc1991
Pathfinder
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Battery seems to going quite fast on this new update compared to oui6 any solutions I dont..want to do a factory reset and lose everything 

144 REPLIES 144
arianwen27
Black Belt 
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In the support section of this app, run a diagnostic, especially for the battery.

There's a chance that percent jump is due to a degraded battery. If diagnostics say it's fine, then it'd probably be a software issue
Moranblue
Apprentice
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Thanks ya it's saying no issue with the battery also no app using high battery use.
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Markie78
Apprentice
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You don't need a computer, try a tv, xbox, playstation or another phone
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jamesefc1991
Pathfinder
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We're do i find diagnostic check
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Star_girl
Samsung Members Star ★
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Hi.
You can try to run your phone in Safe Mode and check which app is draining the battery.
Seems strange that the battery gets drained at such a crazy rate.
Also have you done Wipe Cache Partition after the update? Here's a guide on how to do this.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
johnz237
SuperStar
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Samsung members app- support- diagnostics
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Jerry0506
Student
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Yes. It drains battery.  I performed a factory reset and wiped cache partition and it did help on standby time.  But the issue is still there. I went to the zoo with about 75% battery and took pics for a good 2 hours (only took pix, didn't multi-task) and came out of there with 30% . It's bad. We all have to pressure Samsung,  let them know there's obviously something wrong. 

Relientk9999
Apprentice
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Same

Relientk9999
Apprentice
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This being posted so much just goes to show how real and widespread it is. I understand there may be a calibration time, and that's fine. But for the battery usage to change so drastically for so many people shouldn't have happened in the first place. The "solution" may be to wait 2 weeks for the battery to recalibrate, but a solution only proves there is a problem in the first place. Samsung should have done what it could to avoid this, and should be taking real steps to correct this before that 14 day window. To tell your entire userbase "we're not going to try to fix this issue we caused, you're just going to have to wait 2 weeks and hope it fixes itself" is lazy and poor customer stewardship. Really disappointed by this entire situation.