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Major s23 fe lockscreen issue

(Topic created on: 3 weeks ago)
81 Views
Sam721
First Poster

3 weeks ago

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Ever since the update on my device my phone has gotten laggy to the degree that the phone completely freezes. I am unable to unlock the phone, open apps, or make emergency calls unless I restart the device. This issue is not just annoying but could be a serious issue. I do not currently have a video of it occurring but I will update this post if I do. 

1 REPLY 1
Tourbillon De La Vie
Samsung Members Star ★

3 weeks ago

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Try to wipe phone cache partition 

Power off the device.
• a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.

Also check if it works in safe mode 

https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

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