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Phone can't update some apps

(Topic created on: 05-10-2024 12:22 PM)
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JMH_BN3
Apprentice
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In the last few weeks my phone has not been able to update some apps in the Google playstore. I've tried the troubleshooting ideas but it still doesn't work. 
9 REPLIES 9
Ginsing64
Troubleshooter
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Try updating through the Samsung store as some apps may be added through that app
lminvti
Samsung Members Star ★
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Hi, have you tried to clear cache and data from Google play services?
BandOfBrothers
Samsung Members Star ★★
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Hello and may I extend a Warm Welcome to the Samsung Community Forum 👋 

Have you tried updating via Wi-Fi and or Mobile Data @JMH_BN3 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JMH_BN3
Apprentice
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Yes I've done that but it still doesn't work
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JMH_BN3
Apprentice
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Thank you. I tried both WiFi and data
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JMH_BN3
Apprentice
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I've tried that as well
JMH_BN3
Apprentice
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I have tried all the following options and it still doesn't work. 1728154654723.jpg1728154654741.jpg
Major_Gaz
Explorer
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Have you tried deleting the apps and then re-downloading them, as the ones that won't update I had similar issues in the past and deleting and re-downloading worked for me.
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AndrewL
Moderator
Moderator
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@JMH_BN3: Another Community member raised a similar issue, and some solutions have been suggested via the link below. 

https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/m...

You may also wish to try heading to Settings > Device Care > App protections > Tap the 3 dots in the top right > App protection settings > Toggle the feature off, then on again. Alternatively, try temporarily disabling 'Auto scan when installing apps' to see if this helps. 

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