Recent forced update

[Tneazy]

Since the recent update, my phone keeps cycling through and telling me I need to insert a Sim card. 

Also, while using my Bluetooth connected ear buds, the ear buds act as if they have powered off and back on, causing the music to pause and restart.

Are there fixes out yet for these issues?

[johnz237 · Accepted solution]

Hi! Welcome to the Samsung Members community.

Attempt a soft reboot. Hold the volume down and power buttons until the phone restarts.

If the problem persists:
* Clear the cache partition.
* Plug the phone into a PC charger before starting.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Make sure all applications are fully updated.

Finally- go to samsung members- support- feedback

[Joeeye]

The Bluetooth sounds like interference and it can happen if there's a lot of Bluetooth devices nearby. The SIM issue, I'm not too sure about.

[Tneazy]

I haven't had the Sim issue today after restarting my phone earlier this morning. Thank you for your help!

[johnz237]

That's great to hear! You're ever so welcome 😊

[Tneazy]

Thank you very much! I didn't have the same issue today and before the update, it had never happened with the same scenario. Thanks for assisting!