Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Recent forced update

(Topic created on: 23 hours ago)
99 Views
Tneazy
First Poster
Options

Since the recent update, my phone keeps cycling through and telling me I need to insert a Sim card. 

Also, while using my Bluetooth connected ear buds, the ear buds act as if they have powered off and back on, causing the music to pause and restart.

Are there fixes out yet for these issues?

0 Likes
2 REPLIES 2
johnz237
Legend
Options
Hi! Welcome to the Samsung Members community.

Attempt a soft reboot. Hold the volume down and power buttons until the phone restarts.

If the problem persists:
* Clear the cache partition.
* Plug the phone into a PC charger before starting.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Make sure all applications are fully updated.

Finally- go to samsung members- support- feedback
0 Likes
Joeeye
Legend
Options
The Bluetooth sounds like interference and it can happen if there's a lot of Bluetooth devices nearby. The SIM issue, I'm not too sure about.
0 Likes