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Paint peeling

(Topic created on: 10-10-2024 12:53 PM)
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jpd80
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Is anybody else having same issue. I got the s23 ultra at release unboxed it and put straight in a case. Never without one and the I have on 2 parts the paint vone off. When u run your finger over can tell its not been dropped there no dents it's smooth which is perplexing me as ho

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w it's gone off
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6 REPLIES 6
keith30
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The case is rubbing on it.
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jpd80
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I thought that so watched jerry tig on youtube and when he took the back off the paint was on the inside of the glass not the out . Just emailed samsung about it .. like I say it's smooth like the rest of the ares no dent ot scratch end at all.
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Tourbillon De La Vie
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BandOfBrothers
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Hi @jpd80 

I can only speak for my Samsung Galaxy s²³ Ultra 

My phone hasn't shown the same as yours in regards to the finish. 

Sone cases can cause issues especially if grit etc has managed to work itself inside. 

I use an UAG Monarch Pro Kevlar Magsafe Case with mine. 

Do let us know how you get on please. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

jpd80
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Will do just weird how it doesn't feel like scratch it's as smooth as rest of the side and the glass. I've got to book in with Samsung g shop and take it in for them to look at it
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jpd80
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Thanks for the link. Will have a look at the pen save some money as have to pay to be repainted
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