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No beta application??

(Topic created on: 03-09-2023 12:04 PM)
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Rach_86
Explorer
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Hi, can someone shed some light as to why I don't have the option to join the beta scheme for the UI update?

From everything I've read on here my service provider software is eligible to be given the option but I have no banner etc on my home page to be able to join? 

Thanks 😊 

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16 REPLIES 16
ynneL
Hotshot
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Have you tried going in to the notices tab?
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MorgFlame
Pioneer
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Some people got it some people don't, I have no idea I didn't get it
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Rach_86
Explorer
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Yeah, there's nothing in there 😕
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wintersmith
Pioneer
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Try to update phone first and make sure members app are updated, maybe that's will help
Rach_86
Explorer
Options
OK, thanks. Hopefully we will get it sooner rather than later
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GoanGeek
Samsung Members Star ★
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Beta options are only for people who got their phones direct from Samsung.

If you got yours from a carrier then I'm afraid you are out of luck.
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Rach_86
Explorer
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It was ordrerd through Raylo... Not connected to any network/carrier. However, not sure if that still exempts me from accessing the beta scheme?
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ynneL
Hotshot
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It shouldn't do because I can see from your CSC it's unbranded (EUX)
ynneL
Hotshot
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Very strange it looks like your phone is unbranded so it should qualify