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NFC payment sound

(Topic created on: 8 hours ago)
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Members_ZoHDNlM
First Poster
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Hi, I have my s23 for over a year and most of the times while I am paying with it, it makes this annoying loud ring sound. For a while now, I can't figure out how to turn it off. Notification and sounds of google wallet are turned off. Can someone help?

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2 REPLIES 2
arianwen27
Maestro
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In the google wallet app, try turning "success animations" off
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xSteveuk
Mastermind
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Samsung devices may produce a sound when making payments due to NFC (Near Field Communication) technology. This sound, often a "ding" or "beep," indicates that the device has successfully communicated with the payment terminal. It's part of the payment confirmation process and is usually triggered when the phone is held near the reader. 

Here's a more detailed explanation:

NFC and Payments:

NFC is a short-range wireless technology used for contactless payments. 

When you make a payment with your Samsung phone, it uses NFC to communicate with the payment terminal. 

The sound you hear is a confirmation that the transaction has been initiated and the payment information has been successfully exchanged. 

Why you might hear the sound:

Default NFC Setting:

NFC is often enabled by default on Samsung phones and is activated when you hold your phone near a compatible payment terminal. 

Card Readers:

Some card readers, particularly older ones, may emit a sound as well, adding to the overall confirmation. 

Phone Case:

Some phone cases with NFC components or metallic parts can also interfere with NFC and cause the sound. 

Troubleshooting:

If you find the sound annoying, here are some things you can try:

Lower the Volume:

You can adjust the volume of system sounds, including those associated with NFC, in your phone's settings. 

Set up a Routine:

You can create a routine that automatically lowers the volume when you open your payment app, like Samsung Pay. 

Disable NFC:

If you don't need NFC for payments, you can disable it in your phone's settings. 

Check for NFC Interference:

Ensure there are no metallic objects or cases interfering with the NFC signal. 

Update Software:

Make sure your phone's software is up to date, as updates can sometimes address issues with NFC behavior. 

Contact Support:

If you continue to experience issues, you can contact Samsung support for further assistance

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