Hello everyone,
I hope you're all doing well. I recently updated my laptop to Windows 11, and I've been encountering some issues with connecting my Galasy-S-23 phone to it. Before the update, everything was working fine, but now the connection seems to be problematic. I wanted to reach out to this forum to see if anyone else has experienced a similar problem and if there are any potential solutions.
Here's a bit more detail about the issue I'm facing. When I connect my Galaxy-S-23 to my laptop via USB, it doesn't show up as a recognized device. The phone charges, so I know the USB port is functioning properly, but it doesn't establish a data connection. I've tried different USB cables and ports on my intel laptop, but the problem persists.
I have already tried the following troubleshooting steps without success:
Restarting both the phone and the laptop.
Updating the USB drivers on my laptop.
Enabling USB debugging mode on the phone and reconnecting.
Changing the USB connection mode on the phone (MTP/PTP).
None of these steps have resolved the issue, and I'm at a loss for what to try next. It's frustrating because I frequently transfer files between my phone and laptop, and this connection problem is causing a significant inconvenience.
If anyone has encountered a similar problem or has any suggestions, I would greatly appreciate your input. Is there a specific driver or software update that I might be missing? Could it be a compatibility issue between Windows 11 and the Galaxy-S-23? Any insights or solutions would be immensely helpful.
Thank you in advance for your time and assistance. I look forward to hearing from you.
Best regards,
Tammy Gombez
