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modes and routines doe not have sleeping auto detect trigger anymore

(Topic created on: 09-04-2023 12:24 PM)
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shklgl
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hi. i upgraded from s21 ultra s23. on all my previous samsung phones, modes and routines had an option to trigger routines based on sleeping (auto detect). i cant find it anymore. does it take time repopulate? its been 3 weeks since i set up the phone. 

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5 REPLIES 5
kamil40013
Samsung Members Star ★★★
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@shklgl, Do you use Galaxy Watch for sleep tracking ? This option should show up once your phone learn sleep patterns.


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BN44
Pathfinder
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I'm going to ask a couple of questions to try to clarify. On my phone, under 'routines', there is an option to have the routine start if it detects that a mode is active and the only option I have as far as modes is 'sleep' anyways.

Is this the sort of thing you're looking for and if so, are you not seeing the option to start the routine when the phone enters sleep mode? Is it something else entirely?

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Bogdan97
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Did you find a solution to this? I am having the same problem

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Deepak_07
First Poster
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I figured out how to get the "sleeping auto detect" option in routines. What I had to do was turn on the "Customization Service" in the Modes and Routines Settings. Let me know regarding any questions.

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Members_XV54CLO
First Poster
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Thank you......

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