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Issues with my S23 Ultra

(Topic created on: 07-07-2024 10:06 PM)
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R72
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I'm having issues with my S23 Ultra. I have to keep restarting my phone; otherwise, it stops receiving or making calls. It's also the same when receiving emails.
The keyboard stops appearing when requested, and voice controls don't respond.
Fingerprint recognition stops working when opening apps.
McAfee security will stop working for no reason.
I have reset all settings, but this has not helped.

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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Contact Samsung support 

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BandOfBrothers
Samsung Members Star ★★
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Hello @Tourbillon De La Vie 

Please also try these troubleshooting steps. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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KP_76
Voyager
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Is your McAfee security via an app? If so, can you uninstall that app, restart the phone and see how that helps?
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R72
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👍
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