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Info about the Google play system update problem

(Topic created on: 08-12-2023 10:12 PM)
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smg1
Helping Hand
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If you are experiencing this issue please watch the video below

https://youtu.be/s2NP-A6bpNY




?si=wMbKBgL0VLFJ2fkZ
13 REPLIES 13
Rajsahab
Helping Hand
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Same thing happened to my galaxy s23 ultra and my phone stucked in July update. My Google wallet is not opening may be because of that issue
Rajsahab
Helping Hand
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It's saying my device is up to date 1702090826232.jpg
keith30
Maestro
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I knew before Jeff made his video about the problem. My S22ultra is on still on the October patch but some have been stuck since July or before that. Google blames Samsung, they blame Google. Everything was fine till Samsung rolled out the horrible Android 14 that's buggered most of our phones with the endless bugs it's caused, iv'e encountered a few since I did mine!
smg1
Helping Hand
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Yes but it's months out of date. You device should be on showing November at least. There is an issue.
Rajsahab
Helping Hand
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Hope samsung will be able to fix the problem with December update
davehorne
Troubleshooter
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My S23 Ultra showed I was on the 1 July update. I tried to update, downloaded an eight MB file, restarted my phone, Samsung then went through optimizing my apps or updating One UI 6, but nothing was changed. 

I assume this will be corrected soon since this now is rather common knowledge.

If I go back and click on Google Play system update, I then see a new screen informing it's Checking for update which doesn't go anywhere. 

Watch4 Classic
Galaxy S24 Ultra / 512 GB / Microsoft Launcher / Spigen Thin Fit case
smg1
Helping Hand
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We'll keep this chat open to inform each other when things change. Thanks for confirming what your experiencing.
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Robin999
Black Belt 
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It's now working on my Tab S8 Ultra. Updated to 1 November 2023
smg1
Helping Hand
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Excellent thanks
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