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Incoming Call

(Topic created on: 17-03-2025 10:00 AM)
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Don07
Student
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Why do some of my incoming calls go straight to voicemail without advising me of a missed call nor does my phone ring. 
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Obsydian
Samsung Members Star ★
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Hello and welcome, if you goto the phone app, click the 3 dots top right for setting and then check the block numbers (for private) and then spam settings.

 

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AsadM
Moderator
Moderator
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It sounds like there could be a few different reasons why this is happening on your Galaxy S23, @Don07. Here are some potential causes:

  1. Do Not Disturb Mode: If your phone's "Do Not Disturb" mode is turned on, incoming calls may go straight to voicemail without notifying you. Check your settings to make sure this mode is off.

  2. Network Issues: Sometimes, poor network connectivity can cause calls to go straight to voicemail without ringing. Ensure you're in an area with a good signal, or try toggling Flight mode on and off to reset your connection.

  3. Call forwarding settings: If call forwarding is activated, your incoming calls might be directed straight to voicemail. Go to your call settings and check if any forwarding options are turned on, such as forwarding to voicemail when you're busy or unreachable.

  4. Power-saving mode: If your phone is in power-saving mode, it might delay or block incoming calls from alerting you. Try disabling this mode to see if it resolves the issue.

  5. App or Software Glitch: Sometimes, apps or a software issue can cause strange behaviour with incoming calls. Make sure your phone’s software is up-to-date or try restarting the phone to see if that clears up the problem.

  6. Carrier or Service Settings: There might be an issue with your carrier’s network or voicemail settings. You may want to contact your carrier to confirm everything is working properly on their end.

You can start by checking these possibilities, and if none seem to be the issue, reaching out to your carrier might help troubleshoot this further.

Don07
Student
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Thanks, Appreciated.