How to claim free ear buds with s23 ultra

[Members_wm32Sy3]

I upgraded from a S10 to S23 ultra on the 20th March and it appears to be a offer for free ear pods from Samsung.

How do I claim these.

Network provider vodafone 

Colum

[kingtom]

Not sure about vodaphone but when u purchase s23 direct on samsung website, the buds as automatically added to the basket. There is no claim page or link as it done automatically with samsung on the website

[Members_wm32Sy3]

Surely samsung should be offering this regardless do you not think given the price of the handset and given it was upgraded within the timeline.

Just saying

Thanks

[Members_wm32Sy3 · Accepted solution]

Sorted.

Contacted Samsung directly and apparently these are being posted within 30 days of my upgrade.

Thanks folks 

[Segun]

How doni redeem buds promo, Samsung just sent back here

[Blessed4life]

Hi (off topic)
I've just searched & found this.

Accepted solutions
Members_wm32Sy3 Apprentice
Sorted.
Contacted Samsung directly and apparently these are
being posted within 30 days of my upgrade.
Thanks folks

[Blessed4life]

Contact Samsung customer service directly they will instruct you on their process.
Keep me updated on your progress please.
Hope this helps.

[AntS]

Cheers Blessed4life! 

I've moved Segun's post and your replies to it to here (to keep your April update topic on-topic).

[Blessed4life]

Thank you & you are very welcome.

[NS214]

Hi do you have the email address/phone no. that helped? I bought S23 Ultra direct from Samsung, free buds were not auto added to my basket despite buying within promotional period. The checkout process offered a free case, also not received. Samsung online customer service are now offering me £50 voucher instead. And the chat online offering nothing other than an apology for the inconvenience. Thank you.