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Hot spot

(Topic created on: 04-03-2023 03:51 PM)
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Bhoyisback
Apprentice
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My S23 Ultra mobile hotspot keeps dropping out when connected to my s8 ultra tablet. Any help would be a great help
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8 REPLIES 8
BandOfBrothers
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As a process of elimination can you try hooking up another device to the phone to share it's connection to see if it's the phone or tablet at issue @Bhoyisback 

Samsung Support > Mobile hotspot issues with a Samsung phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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StuartR
Troubleshooter
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Dropping out while physically using the tablet or disconnecting while the tablet is not being used for a period of time and the screen has turned off?
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Bhoyisback
Apprentice
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It's dropping out when connected
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Bhoyisback
Apprentice
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I'll try when I get home and see what happens
-Robot-
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Have you checked with your network provider?
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BandOfBrothers
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Is there a time out period you can set for the Hotspot feature @Bhoyisback  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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StuartR
Troubleshooter
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There is a timeout period buried in the settings, if I remember correctly it's default setting is 5 min then it drops the connection if your not using the device or the screen is not active like watching a movie etc..Screenshot_20230305_055854_Settings.jpg
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9876_Martyn
Student
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I have the same problem with Windows (but only Windows) disconnecting...

https://eu.community.samsung.com/t5/galaxy-s23-series/s23-ultra-windows-11-hotspot-connection-keeps-...
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